Where is POOR JOHNNY’S located?

We are located at 14 W Main Street, West Middletown, PA 15379 and our secondary warehouse is 60 E Main Street, West Middletown, PA 15379. We will be sure to let you know which location to meet us for pick up.

When should I contact POOR JOHNNY’S to start the rental process?

As soon as possible! Once you set a date and book a venue or special location, give us a shout! The date and location will be a huge factor in determining which rentals will be right and/or available for you. We are often booked months or year(s) in advance during peak wedding season (which runs early April through October), so it is never too early to contact us.

When should I reserve everything?

Our entire collection is filled with beautiful one-of-a-kind pieces and we recommend reserving everything as soon as you have your venue booked. For weddings and larger orders, reservations should be made six to fourteen months prior to your event to ensure inventory of interest is still available.

We suggest making your reservation as soon as possible, as rental demands are increased on weekends and during the popular spring and summer wedding months. In order to secure our rental pieces and delivery services, we require a signed Rental Reservation Agreement and a non-refundable retainer payment of 50% of the total rental reservation balance. The remaining balance is due 7 days prior to your event date.

How much does it all cost?

Poor Johnny’s rental inventory is individually priced, giving you the opportunity to choose options in an à la carte fashion for your convenience. Each item has a rental price listed on the photo. Please call with any questions.

ARE THERE ANY MINIMUM RENTAL FEES?

At this time, we do not have a minimum - each item is à la carte and we want your event to be special, regardless of the size.

May I pick up my own rentals?

Yes! You can pick up your inventory the day of your event or the night before - the 36 hour rental time frame is up to you. Customers are responsible for ensuring that items will fit safely and securely in their vehicle to prevent damage. Customers are responsible for providing their own transportation materials (plastic tarps, blankets, straps, etc). Rental items must be transported in an enclosed vehicle such as a van or a box truck for protection against all weather-related risks (e.g. high wind, snow, rain, wet or flooded surfaces, etc.) Customers are responsible for loading and unloading items in and out of the vehicle. That being said, if you’re unable to pick it up - we work with a local vendor: Someone Else’s Pickup and will do the delivery for you at an additional cost.

Where do you deliver and what does it cost?

Our local delivery team, Someone Else’s Pickup will provide a custom delivery quote based upon the size of the order, complexity, and distance from our location near West Middletown, PA. This fee includes hand delivery and return pick-up when the event is over.

IS THERE A deposit?

Yes, we require a non-refundable 50% deposit of the total balance along with a signed agreement.

We require a valid credit card be kept on file for all rental orders and is stored in assurance of damages, accessorial fees, last minute additions to the rental reservation, etc. Payment of the rental order retainer and balance can be processed via electronic invoice, cash or the client’s card on file. At this time, we do not accept personal checks.

The rental retainer deposit confirms the event date as well as the specific pieces a client has chosen to rent. We are always adding new inventory and you are welcome to contact us in order to swap, change, exchange or add new rental pieces (if available) anytime! We are here to work with you and make your event as unique as you!

Please note: a quote or proposal is not guaranteed until payment of retainer and completed rental reservation agreement is received.

what if i damage or lose my items?

Run & hide. But seriously, it is understood that in the rental business, inventory items occasionally get damaged or lost by customers - however, due to the nature of our unique items, some pieces are irreplaceable. Any lost or damaged items will be charged a 5x rental rate. It is also understood that our inventory items are VINTAGE, and may have chipping paint, scratches, dents, and other imperfections at time of delivery. These imperfections add to their unique charm, and are not considered defects but should be returned in the same vintage condition as it was picked up.

We require a valid credit card be kept on file for all rental orders and is stored in assurance of damages, accessorial fees, last minute additions to the rental reservation, etc. Payment will be processed via client’s card on file. At this time, we do not accept personal checks.

How do I place an order?

You can place an order via email: poorjohnnys2017@gmail.com or by calling us at 412-855-5518. Inquiries may be sent via the contact page on our website: www.poorjohnnys.com/rentals

Let us know the name, item number (it can be found on the image) and the quantities needed, along with the event date(s) so we can guarantee the requested pieces are available. After the verification of availability on the date(s) provided, Poor Johnny’s will issue a reservation invoice, which is the itemized list of your order and the rental reservation agreement, (which requires completion and signature on the clients behalf). Receipt of the signed rental reservation agreement and payment of retainer confirms the reservation of the requested pieces for your special day!

Can I change my order?

If you see that Poor Johnny’s has added a new piece to our collection (we do every week!) you prefer for your special day, let us know! If there is the possibility of item substitution, or we can add the item to your original rental order, we are happy to do so!  If any rental reservation changes occur, the original rental agreement and invoice will be revised and will require the client signature for approval and confirmation.

whoa! I NEED RUSH ORDER!

Orders placed within 1 week of their event date may be subject to a 20% rush fee and must be paid in full but if the items are available, we will accommodate the reservation.

I LOVE IT, BUT I’d rather buy it than rent, is that possible?

The purchase price is 5x the rental price, as long as it’s not rented for a future event - we are happy to sell our inventory. Contact us for availability.

PHOTOGRAPHERS: 

Get special pricing, including prop and furniture use on site. Email or call for details.

PLANNERS:

Utilize Poor Johnny’s for your planning needs with your client and choose from our many furnishings, details, and styling offerings. Email or call for details.

PRODUCTION: 

You may receive special pricing on weekday and weekly rentals for all props and furnishings. Email or call for details.